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Pet Store Insurance

Pet Store Insurance

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When you run a pet store, it’s important to be prepared for incidents that could hurt your business, whether it’s a fire that damages your store, a lawsuit brought by a customer who was injured on your premises, or a customer’s pet being injured in your care. Unforeseen disasters could have a severe financial impact, making it difficult to continue operating. Business insurance can provide the financial support you need to survive through difficult and costly events.

What insurance coverage do I need for my pet store?

There are many types of insurance coverage to consider, but these policies are particularly relevant to pet stores:

Bailee’s Coverage

Many pet stores offer animal grooming, boarding, or veterinary services. If your store offers these services and takes temporary possession of a customer’s pet, you will likely need bailee’s coverage (sometimes known as animal bailee coverage). 

When customers leave their pets in your care, there’s a risk that the pet could be injured—and you could be held liable. While you can reduce the likelihood of injuries by hiring skilled staff and adhering to strict safety guidelines, accidents are always a possibility. If a pet is harmed, lost, or dies while it is in your care, custody, or control, bailee’s coverage will cover losses, including veterinary expenses and costs for advertising or offering a reward for a lost animal.


Commercial Property Insurance

Commercial property insurance is a crucial coverage that will protect the value of your building, furniture, inventory, and other business property. Commercial property policies typically also provide coverage for animals held for sale if they are harmed due to a covered peril. Animals are highly vulnerable to smoke, fire, and water and may be valuable and difficult to replace, making this coverage a key consideration. 

If a disaster such as a fire or storm damages your pet store, it can be difficult and costly to recover from the damages. Commercial property insurance can provide funds to replace or repair your business property if it is destroyed or damaged by a covered peril such as fire, explosion, storm, vandalism, and more.


General Liability Insurance

Pet stores see large numbers of customers on a regular basis, which means that there is a high risk that a customer will be injured while on your premises. It’s important to maintain a clean, organized store with good lighting and clear walkways, but accidents can happen even in the safest environments. 

In addition, the presence of animals for sale and pets belonging to customers can present extra risks. If a third party suffers bodily injury or property damage at your store, general liability insurance can step in to cover the situation, providing funds for any medical costs, legal fees, or damages.

General liability insurance also includes coverage for product liability. If a customer or their pet suffers any injury or damage due to your products, your business could be held liable. 

Finally, general liability insurance covers personal injuries, which can include claims of false arrest or detention, wrongful ejection from the premises, unauthorized searches, and more. This coverage may be useful in instances of alleged shoplifting.


Business Interruption Insurance

Business interruption insurance, also called business income insurance, is a common addition to commercial property or business owner’s policies. This coverage provides funds to cover lost income and operating expenses if you are forced to temporarily close your business due to property damage from a covered peril. 

Pet stores depend on their retail locations to operate, and business interruption insurance is a valuable coverage that can help cover losses in income if a disaster strikes. Commonly covered perils include fire, lightning, windstorm, hail, explosion, and vandalism. 


Commercial Crime Insurance

Pet stores typically see large numbers of customers and have employees who have access to cash registers or safes, making these businesses vulnerable to crime. Although you can decrease your crime risks with background checks and security procedures, you could still be affected by employee dishonesty or other crimes. 

Commercial crime insurance can protect your business from these risks, covering financial losses related to crimes such as theft, burglary, robbery, forgery, and fraud, whether they are committed by outside parties or internal employees.


Workers’ Compensation Insurance

Pet store employees may suffer common injuries caused by slips and falls, heavy lifting, long periods of standing, or repetitive strain; in addition, the presence of animals adds the risk of employees being bitten, scratched, or contracting diseases. If employees are injured or fall ill as a result of their work, workers’ compensation insurance will provide financial and medical benefits. 

Workers’ comp will pay for medical expenses, lost income, and rehabilitation for injured workers, and it will also provide death benefits and funds to cover funeral costs in the case of a work-related death. Workers’ compensation insurance is legally required for employers in almost every state. To avoid paying significant penalties, it’s critical to comply with state laws. 


Additional Coverages

Pricing and Quotes

Pricing for business insurance will vary based on the type of insurance coverage and the risk profile of your business. Insurers consider factors such as:

Businesses with higher risks will have higher premiums than those deemed lower risk. For example, a pet store with a history of frequent claims will face higher premiums. Premiums also rise as you increase the limits of insurance. Different insurance companies have different models for rating risks, so it is worth comparing pricing across different insurers.

In order to get an accurate estimate on pricing, it’s best to get a quote from a reputable insurance company. Below we’ve highlighted a few of our trusted partners who offer coverage for pet stores:

ProviderGeneral LiabilityProfessional LiabilityBusiness Owner's Policy

Final Word

Purchasing the right insurance coverage can protect your pet store from the financial consequences of a variety of major risks, from property damage to customer lawsuits or injuries to animals in your care. Since these incidents can be financially devastating, it’s wise to ensure that you have a wide range of insurance coverage to help your company survive any unexpected catastrophes.

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